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Monthly Archives: November 1994

Drilling Down

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Trust in others doesn’t come easily these days. In a world of corporate scandal, rampant layoffs, and company disloyalty, executives and employees alike would have no reason to trust one another. But James Granger, a new CEO, chose to put trust in his employees—against the better wishes of his fellow […]

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Offering Idea

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Your offering is the what that you do, the product(s) or service(s) your people provide to your customers. It may include everything from price, to package, to brand, to functionality, to more. Yet it’s usually easy to boil an organization’s many activities down to a core offering. H&R Block offers […]

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Everything I Need

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Praise the LORD, O my soul; all my inmost being, praise his holy name. Praise the LORD, O my soul, and forget not all his benefits—who forgives all your sins and heals all your diseases, who redeems your life from the pit and crowns you with love and compassion, who […]

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Taking Action

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The contrast of our feelings associated with being taken advantage of by other people and our rationale for taking advantage of others ourselves is at the heart of the Golden Rule. We should treat others as we would like to be treated. If we dislike being taken advantage of, then […]

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