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Organizational Strategy

How Much Does a “Yes” Cost?

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Every “yes” carries a cost. We usually think that “no” carries the big cost, but a “yes” can even be more expensive than a “no.” Not long ago, I spent the day with a young entrepreneur whose business was growing at a phenomenal rate. The company was in a market-pull […]

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Macro, Micro and Non-Managers

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Micromanagement comes naturally at a start-up. You know this if you’re a founder. You micromanage either because you’re the only employee or because every detail feels so important to get right. But then the business grows. And you’re no longer a one-man band. You realize that you’re not going to […]

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Does Your Organization have Staying Power?

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Every February, the truly devoted baseball fans make their way to Florida and Arizona to watch their favorite team in spring training. Spring training is when every team has hopes of winning the championship. Past flaws are forgotten and every young player thinks he’s the next Derek Jeter or Albert […]

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The 6 Keys to Successful Internships

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Intern. Let the stereotypes begin.   The stereotypes wouldn’t be there, though, if there won’t so many companies using interns. According to one study, 97% of large employers hired interns. The list reads like a “Who’s Who” of Fortune 500 companies–Google, Facebook, ESPN, Disney, PriceWaterhouse, JP Morgan. Dean Witter—the brokerage […]

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Blood on the Table

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I was talking with a friend recently about a dissolving business relationship. I’d hired a contractor for a job, and it hadn’t worked out, so I’d decided it was time to move on. My friend said, “That sounds like a tough conversation. How do you pull that off?” Answering somewhat […]

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The 2 Things Every Organization Does

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Every organization is doing two things—building its brand and driving transactions. It doesn’t matter the industry, the size, the for-profit vs. non-profit status. Every entity is building a brand and driving transactions, or some variation of those two universal tasks. The consumer has to know why we’re here and what […]

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