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Organizational Strategy

Blood on the Table

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I was talking with a friend recently about a dissolving business relationship. I’d hired a contractor for a job, and it hadn’t worked out, so I’d decided it was time to move on. My friend said, “That sounds like a tough conversation. How do you pull that off?” Answering somewhat […]

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The 2 Things Every Organization Does

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Every organization is doing two things—building its brand and driving transactions. It doesn’t matter the industry, the size, the for-profit vs. non-profit status. Every entity is building a brand and driving transactions, or some variation of those two universal tasks. The consumer has to know why we’re here and what […]

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Why You Should Hire a B+ Candidate

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The five-year plan is dead. That’s right, dead. Irrelevant. Obsolete. The five-year plan is to business strategy what the dial-up modem is to Internet access. You can keep using it, but you’re going to get left behind. Now, before all you Type-A folks out there start hyperventilating, let me explain. […]

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8 Steps to Handling a Workaround

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I’ve come to believe every company does it. Even the really good companies. Sometimes intentionally and sometimes inadvertently. I am talking about the notorious “workaround.” In the name of progress, individuals and organizations engineer processes and systems that work around the employee, boss, founder, or team member who is too […]

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Two Considerations for Every Business Decision

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Not long ago, I was on a plane to DFW, seated next to an executive headed home after meetings in Northwest Arkansas. “How’d it go?” I asked. After a little news, weather, and sports (light, usually shallow, safe chatter), we started talking about how success is being measured differently today […]

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Do You Have Founder’s Syndrome?

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I’ve worked with hundreds of founders in my three-plus decades of executive advising. Men and women representing all shapes and sizes of organizations.  Massive nonprofits and hometown businesses, Fortune 100 companies and boot strapping start ups. I believe founders face some atypical challenges. I love founders. I love the risk […]

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Four Guiding Principles of Relationships

principles of relationships
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The most important single ingredient in the formula of success is knowing how to get along with people, President Theodore Roosevelt once said. NASA has said the outlier of all space missions is the people dynamics. This makes sense. They can get all the science, math, and engineering figured out but the […]

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