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October 5, 1996

10. Supermarket Showdown

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You are the manager at the local grocery store, and you run an ad in the paper proclaiming, “Lean ground beef, $2.12/lb.” The next day, you’re called to the front where an angry customer shows you that the meat is actually marked $0.12/lb, and explains that she feels the cashier should not charge her the $2.12 price because it is the store’s fault for mispricing. She is obviously attempting to take advantage of your mistake and has eight packs (nearly 20 pounds) of ground beef in her shopping cart. What should you do?

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