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Monthly Archives: September 2019

Crisis Management 101

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Is it just me or does the idea of “crisis” dominate contemporary media? Seemingly every time you turn on the TV, pick up the newspaper, or check your phone updates, you’re greeted by an announcement of the latest harbinger of death or impending collapse of social order. The Financial Crisis. […]

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The Risk in Hiring

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In his book, The Frontiers of Management, business guru Peter Drucker wrote the following about people decisions: “No other decisions are so long lasting in their consequences or so difficult to unmake. And yet, by and large, executives make poor promotion and staffing decisions.” In fact, Drucker observed that the “batting average” of […]

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Transactional vs. Relational Leadership

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Any frequent flier knows there’s a spectrum of airplane problems that can occur. On one end is “No peanuts.” That one is mildly disappointing but certainly livable. On the other end is the plane crash. In between is everything from the airline magazine with the Sudoku already filled in to […]

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Is Your Strategy Useful?

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I get paid to deliver strategy. These requests come through telephone calls or casual lunches or formal whiteboard sessions with business owners, entrepreneurs, or senior leaders, but the assignment is always the same: come in, analyze a situation, and provide useful information that will either reverse downward trends or accelerate […]

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