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Steve Graves

Habits—The Good, The Bad and the Swap

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“Seriously? I drive there all the time, and I’ve never seen it.” I heard this statement from a friend recently. We were headed to lunch together, and I suggested a new place. That is, new to him. It wasn’t new to town, and it wasn’t new to me. But, he’d […]

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Three Benefits to Delegation

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Delegation can be tough. It’s gut-wrenching to give up decisions or projects you care strongly about, and then it’s doubly gut-wrenching when it goes wrong. See what happens when one city manager delegates the task of selecting a new city slogan. In reality, of course, delegation is a necessity if […]

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The Benefit of Brokenness

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Maybe you’re familiar with the story I’m referring to. It’s found in Genesis 32 in the Old Testament. Alone for the night, the patriarch Jacob is confronted by “a Mysterious Man,” and the two wrestle for hours. Toward the end of the night, the God-man touches Jacob’s hip, and Jacob […]

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Are You a Lifelong Learner?

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Even now, I’m still learning from my mom. She was in town visiting with us over the Christmas holiday. One morning, we were sitting together and she told me a story. It was one of those stories that was so good I asked her to repeat it that night to […]

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Starting Well as a First Time Manager

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“You’ve really done well here. We’d like to offer you the position of manager.” Or co-manager. It’s an exciting day! Your successes have been recognized and rewarded with extra responsibility (and usually some extra income). You actually get to test the dreams you had about how you’d do things if given […]

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41 Deposits

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One blueberry bagel, double toasted, with fruit spread on the side. This morning I was eating a bagel in the same local cafe where my son, Kile, and I talked about life over breakfast for more than three years. Here is the back story. My dad was mostly absent from […]

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Get Going in the Gig Economy

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It was the Panera in San Antonio that brought it home to me. I was in San Antonio recently for some meetings. After a breakfast meeting, I had a couple hours to kill before the next one, so I made my way to a Panera to knock out a few […]

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Are You Exposed Enough?

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How many of your Facebook friends, Twitter followers, LinkedIn connections, etc., think differently from you? Are all your friendship circles a “footprint of one”? In other words, are all of your friends/followers/connections generally the same person with very little diversity? Some years ago I remember being on a panel and […]

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“My Pleasure”

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Chick-fil-A is revolutionizing the cable repair business. Maybe that’s a tad overstated, but the other day, the cable repairman at my house answered my “thank you” with a “my pleasure.” And when you hear the phrase, “my pleasure,” you think of Chick-fil-A. The story behind the implementation of the phrase […]

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