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Steve Graves

“My Pleasure”

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Chick-fil-A is revolutionizing the cable repair business. Maybe that’s a tad overstated, but the other day, the cable repairman at my house answered my “thank you” with a “my pleasure.” And when you hear the phrase, “my pleasure,” you think of Chick-fil-A. The story behind the implementation of the phrase […]

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Let Your Best Employees Go

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Anybody who knows me knows I love to fish. I agree with Chuck Clark, who said, “Three-fourths of the Earth’s surface is water, and one-fourth is land. It is quite clear that the good Lord intended us to spend triple the amount of time fishing as taking care of the lawn.” […]

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5 Tips for Parents of Graduates

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300 feet. 2 seconds. These numbers may not mean much to you, but if you were a pilot sitting on the deck of an aircraft carrier, they would mean a great deal. 300 feet. That’s the entire length of a runway in front of you. That’s all the distance available to […]

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Don’t Miss this Daily Double

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When I hear the phrase Give me a double, I don’t think of alcohol. I think of my buddy Mark. No matter which restaurant, no matter the type of food, no matter the time of day, he always ordered a double. If it was breakfast, he’d order double bacon. If […]

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Three Tips to Change Behavior

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Albert Einstein supposedly said, “If you always do what you always did, you will always get what you always got.” I say that kind of thing to my clients all the time. Most of my coaching work includes helping leaders grow and develop in some area of knowledge, skill, attitude, […]

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Leaving A Leadership Legacy

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“Recipient of the Presidential Medal of Freedom.” That’s what the inscription on Sam Walton’s grave reads. Not “Wal-Mart founder” or “Billionaire philanthropist” or “Man who transformed the modern economy” or “Everyday low prices.” Epitaphs always fascinate me because you see how people want to be remembered. Here are a few […]

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New Wineskins for Faith at Work

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Two good friends and I started a magazine in the late 1990s. Over the years, I’ve been a part of plenty of things that didn’t go well, but this one was a smashing success. The magazine was called Life@Work and the idea was to explore the Bible and work. What […]

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Four Phases of Employee Development

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All three of my millennial children have experienced “new” with their jobs in the last few years. Two started new jobs and one just got a promotion and hired her first team members. The early report is everyone is doing fine (including their respective companies). I wonder if their training […]

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