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Leadership Development

The Know-It-All Who Knows Nothing

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You think you know it all, don’t you? You probably wouldn’t say it that way (and neither would I), but we all generally trust our own perceptions. Even as you approach an article like this one, you measure what I say against what you believe, your experiences, and the things […]

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Takers, Traders, and Givers: Which Are You?

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In recent years, I’ve asked several very successful friends this question: “How important are relationships to the flourishing of your personal life and the success of your business?” They always respond with one word: vital. Not surprisingly, then, the folks I know who are the most successful in life are […]

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Your Four Spheres of Organic Influence

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I remember years ago reading a shocking article titled Don’t Believe Facebook; You Only Have 150 Friends. That was the headline from this 2011 NPR article. It stated that, while you can facially recognize 1,500 people and Ashton Kutcher has 17,200,000 Twitter followers (as of now), you can only have […]

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The 5 Marks of an Influential Message

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If they don’t receive the message, then you haven’t really communicated. My old teacher and mentor Howard Hendricks, always used to say this kind of thing. Good communication is a message both sent and received.  Messages are everywhere. And they come at us in all kinds of forms. The average […]

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Four Questions Before You Invest

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What’s worth saying yes to? Every foundation and every venture capital firm have to answer this question on a perpetual basis. So do many people this time of the year facing requests for year-end giving show up in the mailbox or the inbox. I’ve been asking and answering this question […]

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The Universal Guide of all Human Services

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Any frequent flier knows there’s a spectrum of airplane problems that can occur. On one end is “No peanuts.” That one is mildly disappointing but certainly livable. On the other end is the plane crash. In between is everything from the airline magazine with the Sudoku already filled in to […]

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6 Mistakes in Managing High Performers

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The mere presence of talent doesn’t guarantee success. In fact, the presence of extraordinary, unprecedented talent doesn’t even guarantee success. If it did, Michael Jordan and Scottie Pippen would have won titles with Doug Collins as their coach, and Shaq and Kobe would have won under Del Harris and Kurt […]

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3 Sources of Superior Performance

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“Ma’am, can we step to the side and talk about it?” That’s what I heard this young assistant manager say, and when I heard it, I was thinking, “This is going to be good.” If I hadn’t already been sitting down, I would have pulled up a chair and watched. […]

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